General Business/Professional Development

GB 305:  Computer and Office Applications (60 clock / 3.5 credit hours)
This course provides an introduction to computers, personal management and collaboration applications programs, using the Microsoft Office suite of software. The basics of computer hardware are taught including but not limited to functions, connectivity, and select peripheral devices. Microsoft Word, Excel, Outlook, and PowerPoint are introduced with descriptions of their appropriate uses and their basic functions. These applications are described as representative of word processing, spreadsheets, e-mail service, and graphical presentation software; specific instruction of the use of these applications in a Microsoft Vista environment will be used. A basic introduction of Word is taught to provide the ability to create and save Word documents as required in future courses.  Special attention is given to Microsoft Outlook use, including information regarding mail services, calendars, contacts, and tasks features.

GB 306:  Communication for Business (40 clock / 2.5 credit hours)
This practical course introduces our students to various common business formats, such as memos, letters, and reports, whereby students will review their writing skills to match and to gain greater mastery of business grammar, mechanics, and style. Key topics include techniques for writing information, persuasive sales messages, “good” and “bad” news communications, and short informational reports.

GB 307:  Mathematics for Business (40 clock / 2.5 credit hours)
This course provides an introduction to the basic mathematical skills necessary for typical business situations. Basic mathematical functions will be reviewed and used in describing several normal business concepts such as discounts, markups and markdowns, banking and time-valued monies (simple and compound interest). Business issues will be interpreted and step-by-step methods will be used to find solutions to common business problems

GB 308:  Office Procedures and Theory (60 clock / 3.5 credit hours)
This course introduces basic concepts relating to office procedures, organization, and theory. Students will learn emerging technologies and prepare to work in a diversified global marketplace. Students will learn a range of subjects exploring workplace etiquette and its changing environment. Key topics include anger and stress management, appropriate office behavior, written and verbal communications, e-commerce to globalization and security, managing information (paper and electronic records), office mail and copying, event organization and planning, travel arrangements, telecommunications equipment use, and the latest office technology trends and updates.

GB 309:  Customer Service Principles (60 clock / 3.5 credit hours)
This course provides a systematic process for building service skills. Key topics include the importance of customer service, communication skills (e.g. customer interface techniques), listening and speaking telephone skills, appropriate responses to customer needs while exceeding their expectations, and the awareness of emerging trends. Students will also learn how to build good customer relations and how to create and maintain customer loyalty.

GB 310:  Computerized Accounting (50 clock / 3.0 credit hours)
This course provides our students with an overview of accounting information systems and hands-on practice of the fundamentals of QuickBooks. Key topics include practice applying QuickBooks in a service business in such categories as sales and receivables, payables and purchases, general accounting and end-of-period procedures (including production of appropriate reports and exporting to Excel).

GB 311:  Introduction to Business Administration (50 clock / 3.0 credit hours)
This course is the first in a two-part course. The first part provides a broad understanding of the important concepts and functions needed in managing and running a business. Concepts covered in this course include an introduction to the nature of business, risk and profit, economics, supply and demand, sole proprietorships, partnerships, corporations, entrepreneurship, starting a small business, small business difficulties, small business resource,  functions and responsibilities of management, levels of management , planning, centralized and decentralized authority, span of control, and organizational structure.

GB 312:  Introduction to Business Administration II (50 clock / 3.0 credit hours)
This course is the second in a two-part course. The second part provides a broad understanding of the important concepts and functions needed in managing and running a business. Concepts covered in this course include an introduction to human resource motivation embracing Maslow's Hierarchy of Needs, McGregor's Theory X and Theory Y, and other motivational theories. Human resource management functions will be examined including planning and needs assessment, recruiting and selecting, training and developing, appraising and compensating, and turnover and legal Issues. This part also covers marketing management, including the marketing mix, market research, marketing environment and buying behavior, product differentiation, packaging, branding, product life cycle and price and non-price competition. Additional accounting topics include accounting versus bookkeeping, accounting cycles, and types of financial statements and analyses.

GB 313:  Introduction to Business Accounting I (50 clock / 3.0 credit hours)
This course is the first part of a two-part course: It focuses on the ways in which accounting principles are used in business operations. Students learn to identify and use Generally Accepted Accounting Principles (GAAP). Topics include recording information, accounting processes and balancing, understanding financial statements, balance sheets, assets and liabilities, debits and credits, posting entries, preparing the trial balance, and adjusting entries at month end for such items as prepaid expenses and unearned income.

GB 314:  Introduction to Business Accounting II (50 clock / 3.0 credit hours)
This course is the second part of a two-part course: It focuses on the ways in which accounting principles are used in business operations. Students understand and can explain the accounting cycle, and implement a period-end close. Other topics include cash and control, bank reconciliations, recognition and recording of sales & receivables, dealing with bad debt, recognition and recording of purchases and payables, employee and payroll accounting including benefits and taxes, and identifying employer versus contractor.